# Contact and Support

1.  Getting Started

If you're new to Folks Finance, start by exploring our [Getting Started](https://docs.xapp.folks.finance/user-guide) Guide which provides step-by-step instructions on setting up your account, connecting wallets, and navigating the platform.

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2.  Frequently Asked Questions (FAQ)

For quick answers to common questions, visit our [FAQ Page](https://docs.xapp.folks.finance/support/faq). This section covers a wide range of topics including account management, lending and borrowing, security measures, and more.

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3. Academy

Folks Finance built a Video tutorial platform to facilitate learning the basics of blockchain, DeFi, and how to manage your digital assets.

{% embed url="<https://academy.folks.finance/>" %}

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4. &#x20;Community Support

Join our community to get help, share experiences, and discuss all things related to Folks Finance.

* **Community Forum:** Engage with other users on our [Community Forum](https://forum.folks.finance/).
* **Discord Channel:** Join our Discord server for real-time support and discussions. [Join Discord](https://discord.com/invite/folksfinance).
* **Reddit:** Participate in discussions on our [Reddit page](https://www.reddit.com/r/FolksFinance/).

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5. Technical Support

For technical issues or more detailed assistance, you can reach out to our support team:

* **Email Support:** Contact us via email at <help@folks.finance>.
* **Live Chat:** Coming soon..

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6. &#x20;Contact Us

For general inquiries, partnerships, or media requests, please contact us through the following channels:

* **General Inquiries:** [help@folks.finance ](mailto:help@folks.finance)
* **Partnerships or Media Requests:** <marketing@folks.finance>

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7. Social Media

Stay updated with the latest news, updates, and announcements from Folks Finance by following us on social media:

* **X:** [Follow us on X](https://x.com/FolksFinance)
* **LinkedIn:** [Connect on LinkedIn](https://www.linkedin.com/company/folksfinance/)
* **Medium:** [Read our articles on Medium](https://folksfinance.medium.com/)
* **YouTube:** [Subscribe to our YouTube channel](https://www.youtube.com/c/FolksFinance/)
* **Instagram**: [Follow us on Instagram](https://www.instagram.com/folksfinance/)
* **Telegram**: [Join us on Telegram](https://t.me/FolksfinanceOfficial/)

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8. &#x20;Feedback

Your feedback is invaluable to us. If you have any suggestions, comments, or ideas on how we can improve, please let us know:

* **Email:** Send your feedback directly to <help@folks.finance>.

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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.xapp.folks.finance/support/contact-and-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.